Service Technician I (140017)

Company Name:
Position Summary
The Service Technician I position is an entry level technical position focused on performing basic troubleshooting, repair, and preventative maintenance on electronic gaming machines.
Essential Duties and Responsibilities
o Perform Preventive Maintenance on machines (clean, tighten loose hardware and secure loose wiring)
o Perform Basic Repairs to machines (swap parts)
o Plan and schedule appointments to perform preventive maintenance at the convenience of the customer (Both Internal and External)
o Assist with installation of equipment and software during upgrades and installs
o Record Maintenance and repair actions in approved reporting software
o Performs other duties as assigned
Knowledge/Skills Required
The attributes listed below are representative of the knowledge, skill and/or ability required.
o Ability to safely clean and maintain equipment
o Some basic technical/electronic skills
o Basic troubleshooting skills
o Microsoft Office (Word, Excel, Outlook)
o Attention to detail
o Communication (Oral and Written)
o Interpersonal
o Planning and organizing
o Adaptability/flexibility
o Travel and occasional overnight stay
o Ability to work with minimal supervision
o Operate in a team environment working with other team members to complete tasks
Education, Training and Experience
o High School diploma or equivalent
o 1 year technical/electrical experience
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